Please help with Unstaking (removing votes)

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1

Hello. I need help with unstaking ICX.

I am trying to unstake my icon from iconex wallet on Google extension.
When I go to votes to remove my votes, an error comes up, saying
SystemError: E2105:NotEnoughStep(txStepLimit:0,minStep:127800)
and I am unable to remove votes.

Then I also tried loading my wallet in Hana Walltet and unstaking there and it says “failed allocating votes” and won’t let me decrease votes.

Your help would be much appreciated.

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2

Hi, you can access custom ticket support using Discord:

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image734×455 28.3 KB

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3

Hello… :wave:

As per my knowledge… When you try to remove your votes, you need a small amount of ICX in your wallet to pay for the network fees. I’d suggest making sure you have at least a few ICX in your wallet to cover these costs. If you’re still having issues after that, try increasing the “Step Limit” in your wallet settings.

I hope this will help you!

Thanks! :smiling_face_with_three_hearts:

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